Jayvion B

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Verified Reviewer

No issues

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I was just wishing to change the email the account was connected with because thats a school email and I wont have access to it after I graduate this year

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Preferred solution: The ability to change the email since I signed up with a school email without thinking of the fact I would loose access to it after I graduated

Anthony N Skt

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Stole My money.

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PrizePicks - Stole My money.
PrizePicks - Stole My money. - Image 2
Contains 2 confidential files for company representatives

At 9:57am on 01/23/2025 I tried to play your app. It was a NBA game that was playing in Paris.

I picked 5 players (payout was at 20x). Made 2 deposits, one for $58 & $100. My account showed the funds taken, & apparently won't be given back for 1-5days which means I can't play until then. Shame on you "PRIZEPICKS".

The lack of communication is why you are at fault. No explanation! No Customer Service phone line. No immediate refund.

Absolutely Poor service.

And may have missed my chance of being a winner. SHAME ON PRIZEPICKS.

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Loss:
$158
Cons:
  • Neglected to refund and explain why your refunding in a untimely matter

Preferred solution: Full refund

User's recommendation: Faulty; Greedy; Tricky; Company.

Ryan T Tdl

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Verified Reviewer
| map-marker Morehead, Kentucky

Withdraw problems

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PrizePicks - Withdraw problems

You guys refuse to deposit my winnings into either my bank account that I use to deposit my funds with and you also refuse to deposit my money on venmo would never recommend this site for anyone the worst experience ever you can't even talk to someone on the phone it's the worst site I've been in contact for weeks and still they say download venmo we will deposit the money on venmo still hasn't happened I've addressed all issues and still haven't been paid

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User's recommendation: 0 chance

Kelvin L Uys

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Verified Reviewer

An error with lineup

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PrizePicks - An error with lineup
Updated by user Feb 01, 2025

Don't know

Updated by user Feb 01, 2025

Don't know

Original review Feb 01, 2025

A pick that I didn't make is on my lineup. Pascal Siakam for less than 3.5 assists was not one of my picks. I need to speak with someone about this matter.

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Loss:
$5
Pros:
  • Great way to sports bet
Cons:
  • To me everything is good

Preferred solution: Lineup changed

Jimmy B Igg

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I can’t reach a customer service agent . They took my money. It did not give me credit for it

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PrizePicks - I can’t reach a customer service agent . They took my money. It did not give...
Contains 1 confidential file for company representatives

I deposited $10 . They took it out of my account.

However I never got credit for it to play with. I also cant reach a agent

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Loss:
$10

Preferred solution: My credit would be great that I paid for

Anonymous
map-marker Forest Park, Georgia

My transaction is pending and there saying my card is on there price picks

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PrizePicks - My transaction is pending and there saying my card is on there price picks

So I downloaded prize picks about 3-4 days ago and I did what they said I added $10 to my card later after that I never got the $10 on my prize picks and they say I spent the $10 on prize picks but when I went to it it said that it was pending and that I should wait 3-4 days woke Im on my 3rd day of waiting and i still havent got my money back on prize picks or my cashapp card

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Alicia J Ziu

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Verified Reviewer
| map-marker Memphis, Tennessee

Inaccurate scoring on Sabonis

PrizePicks - Inaccurate scoring on Sabonis
Contains 1 confidential file for company representatives

The game between the Kings and Sun I pick Sabonis for More Points-Rebs-assist 37.8 to total out with 38 total. He had 20pts 5 AST and 13 rebounds which gives him a total of 38.. so how did I not get this correct

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Pros:
  • Quick payout
Cons:
  • Delayed in scoring
Anonymous
map-marker Spring Valley, California

K. Porzingis 1H PRA

PrizePicks - K. Porzingis 1H PRA

This image is from Google just seconds after Halftime. I watched Prizepicks decrease his stat line Theres numerous other customer that has had this happen to them today.

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Dion C Ype

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Because I want my refund back on my money

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Contains 1 confidential file for company representatives

I made a $25 deposit and I never received it on my prize pics so I'm trying to find out what happened to my funds

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Loss:
$25
Pros:
  • Have fun

Preferred solution: Full refund

Anonymous
map-marker New York, New York

It want let me submit a picks or add a deposit

PrizePicks - It want let me submit a picks or add a deposit
PrizePicks - It want let me submit a picks or add a deposit - Image 2

I think it is mess up because I won 125 in promo and yall want let me use it or make picks I can not even add my on money because yall say deposit disabled I think yall should have better customer service and talking to live representative should be better and plus it take to long when they respond back

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Dion C Ype

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Verified Reviewer

I did not receive my deposit to my account

Contains 1 confidential file for company representatives

Yes I'm at a deposit on price pics and they never put the money on my account I did a 25 deposit and there's nothing there so I'm trying to find out why y'all didn't put the money on my account

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Loss:
$25
Pros:
  • Have fun

Preferred solution: Full refund

Kam A Rxa

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Verified Reviewer

I need help getting in my account I don’t remember the email I used to get in

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I accidentally signed out while trying to withdraw money, but I still have money in the account. I was wondering, could you help me see if I can get back in using my other personal information?

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Preferred solution: Back in my account

Lance S Eoz

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Verified Reviewer
| map-marker Chicago, Illinois

PrizePicks is fraudulent

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There was no customer service I had no opportunity to speak with a live person they gave me the run around for a full day I won my wager and they would not let me withdraw my winnings

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Anonymous

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Verified Buyer
| map-marker Elgin, South Carolina

Can’t get in touch with anyone to access my funds and change my email because I no longer have access to it.

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Contains 2 confidential files for company representatives

Dont have access to my email dertysanchez@***.com and need to change it to be able to access my winnings and continue doing business together in the future.

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Frederick S Pmp

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Verified Reviewer
| map-marker Panama City, Florida

Terrible

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Contains 1 confidential file for company representatives

Stole money off my card, rejected the card and didnt even give me a response on my issue .instead they spam my email asking for feedback. I think the people who runs this company are either mentally unstable or just plain ol scammers.

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Loss:
$60

Preferred solution: Price reduction

Phoebe B Xgy

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Verified Reviewer
| map-marker New Orleans, Louisiana

Lack of communication

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I made a deposit twice and the deposit never made it on my account and it said that my card was linked to another account and I have been trying to reach someone for 2 days and haven't heard from anyone yet nothing but they have received my email I need to see where my money went to or trying to go to and if someone else is using my card.

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